Personal information refers to information that determines an individual's identity when used alone or in combination with other information. We collect personal information for the purpose of providing you with products or services, and to ensure that we comply with applicable laws, regulations and other normative documents. You have the right to choose whether to provide it or not. If you do not provide it, we may not be able to provide you with the corresponding service or respond to your queries.

We will collect and use your Personal Information in the following ways:

  （1）We will collect the Personal Information directly provided by you and automatically collected by us.Registration information and real-name authentication information.When you use our services, you are required to log into a generic account registered with a separate SHUER branded website.When you register for a generic account on this website, you need to provide us with your mobile phone number and create a password.After registration is completed, you can continue to improve your information on the webpage, including but not limited to: email information, industry information, etc.

（2）We will collect any other information that you voluntarily provide to us, if you subscribe to receive marketing communications from us, submit enquiries or feedback to us, complete online webforms, or communicate with our customer or technical support teams via email, telephone, or webchat. The information we collect may include your name and contact details and details of our communications. We may record our calls for training and monitoring purposes.

(3)We will collect any information that you provide to us in connection with any promotions or competitions that we operate or events that we run. The information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your information.

(4) We will collect information from third parties .If you choose to connect your account on the Services to your account on another service or third-party application, we may receive information from that third party. For example, if you access our Services through a third-party application such as Facebook or Google, we may collect information about you that you have made public via the privacy settings of that third-party application. This may include your name, profile picture, age range, language, email address, and friend list.

For the information collected from your various devices, we may associate them so that we can provide you with consistent services on these devices.

(1)、The website is where we share the latest news of the brand. At the same time, you can discuss and exchange feelings with other fans of SHUER brand products. Part of the collected information is used for your login personal account to provide you with your posts or comments in the community.

(2)、We also use your information to make inferences and show you more relevant content. Here are some examples:

By providing your gender, age, address and other information, we can push you more suitable information of SHUER brand cleaning household products.

(3)、We may use your information to provide you with SHUER advertising both on third party properties and to provide you with relevant third party advertising on our Services.

(4)、We use your information when needed to send you service notifications (such as information about your account management, product delivery or logistics, technical support, updates to terms, and system maintenance) and to respond to you when you contact us.

We use the information we collect to promote the safety and security of the Services, our users, and other parties. For example, we may use the information to authenticate users, protect against fraud and abuse or other illegal activity, respond to a legal request or claim, conduct audits, and enforce our terms and policies.

We may use your information for other incidental business purposes related to or connected with any of the above, or for any other purpose disclosed to you at the point at which we collect your personal information. 

（1）、Cookies are small amounts of data that your browser receives and stores on the local drive of your computer or mobile device. Website owners use cookies for a variety of reasons, including helping their websites to work (or work more efficiently), providing personalized content and advertising, and creating website analytics. 

We use the terms "Cookie" and "Cookies" not only to describe cookies but also other similar technologies used to collect or store information on your device. Examples of other such technologies might include web beacons (sometimes called "tracking pixels" or "clear gifs"). These are tiny graphics files that contain a unique identifier that enables us to recognize when someone has visited the Services.

（2）、Cookies are also categorized as temporary Cookies (which will be deleted once you close the browser application or turn off the device) and permanent Cookies (even if you close your web browser or device/application, they will remain and will be activated every time you visit the Services). Temporary Cookies use encrypted data to verify your identity. Permanent cookies do not store any of your account or password information. We use both temporary and permanent Cookies on our Services.

You have the right to decide whether to accept or reject non-essential Cookies. You can exercise your preferences through our Cookie consent tool available via our homepage. Alternatively, you can configure the privacy settings on the browser you use to access the Services platform or the privacy settings on the device you are browsing. Since the way you reject Cookies through your web browser control varies from browser to browser, you should visit your browser's help menu for more information. You will need to adjust the privacy settings on both the browser and the device. If you only adjust the privacy settings on the browser and not the privacy settings on the device, your device will continue to collect data, and vice versa.If you reject Cookies, you can still use our Services, although your use of some features and access to some areas on our Services will be limited.

Children under the age of 13 are not permitted to create an account either on our website or on the app. Parents who allow their children to use the website or the app agree to be fully responsible for the conduct of their children. We do not purposely collect any information on or knowingly sell any of the Services to children under the age of 13. 

If we learn that we have collected the personal information of a child under the age of 13, we will take steps to delete that information as soon as possible. Parents who believe that a child under the age of 13 has submitted personal information to us should contact us at KaykyaSmart@SHUER.cn to have it deleted.