Shopping on SHUER is safe, fast and convenient. To make life easier, we accept many secure payment methods designed to be completely safe and friendly. When shopping at SHUER, you can always ensure your privacy and online security.

You can pay by multiple payment methods: PayPal, Visa, MasterCard, COD (provided that you agree), etc.

We will issue a refund to you depending on the method you used for payment, as follows:

if you paid by cash on delivery, we will issue a refund to your wallet;

if you paid by credit/debit card, you can choose to have a refund by credit/debit card or to your wallet.

 Your refund will be initiated once your product is received back in our customer fulfilment center and inspected by our team, and the final refund will be received by you as follows:

if the refund is to your credit/debit card, within thirty (30) days from the day on which we receive the product back in our customer fulfilment center;

if your refund is to your wallet, you will receive the refund immediately after your product is received back in our customer fulfilment center and inspected by our team;

if you have cancelled your order before shipping, an automated refund will be provided back to you.